#1 by qzyyb123
Hi everyone, I've encountered a problem when uploading my otree.zip file. It works fine when I run my sessions yesterday. While I checked my Heroku, it seems fine. Any suggestion is greatly appreciated!
#2 by Chris_oTree ★,
Can you show a screenshot of your 'configure' tab in oTree Hub? Any errors or warnings there?
#3 by qzyyb123
Hi Chris, Thanks for your quick response. Please see attached for the screenshot.
#4 by qzyyb123
Hi Chris, It seems fixed automatically now. The time built up is 22 minutes ago which is much longer than expected. Still not sure what is wrong before.
#5 by qzyyb123
Hi Chris, The problem seems to happen again when I reupload the zip file. Only when I refresh my page does it say the build result is successful. Is there anyway to fix it?
#6 by gonarr
I am having the exact same problem, only it never builds successfully for me. Any solutions? Many thanks!
#7 by Chris_oTree ★,
#8 by gonarr
I have attached the screenshot. Importantly: the app seems to work fine when I go to the link! I hadn't tried this before since I always get the "Could not get the build result." red alert, but I tried it now and the app seems to work perfectly fine...
#9 by Chris_oTree ★,
I looked in the logs and Heroku is not sending the requested notifications about the build status back to oTree Hub. I don't know why. Their status page says it's working fine but I'm not sure.
#10 by Chris_oTree ★,
Yep, now Heroku reports that there is a problem with webhook notifications: https://status.heroku.com/incidents/2476
#11 by qzyyb123
Thank you, Chris!