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Resetdb failed - "sentry is attempting to send 2 pending events"

#1 by Felicity (edited )

Hi everyone,

I am currently facing a problem deploying my project on Heroku server on oTree Hub when I click on Reset DB. I did not face any issues deploying this same project until about 12 hours ago. I have made no changes to my code since then. It has also been working smoothly on the Demo server. But I did add Rooms and Session_Configs in my settings.py file. Can someone please help me resolve this?

Here is the Reset DB error:

Resetdb failed.
 Starting process with command `otree resetdb --noinput`
 State changed from starting to up
 Traceback (most recent call last):
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/engine/base.py", line 2336, in _wrap_pool_connect
     return fn()
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/pool/base.py", line 364, in connect
     return _ConnectionFairy._checkout(self)
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/pool/base.py", line 778, in _checkout
     fairy = _ConnectionRecord.checkout(pool)
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/pool/base.py", line 495, in checkout
     rec = pool._do_get()
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/pool/impl.py", line 424, in _do_get
     return self.connection
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/util/langhelpers.py", line 893, in __get__
     obj.__dict__[self.__name__] = result = self.fget(obj)
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/pool/impl.py", line 393, in connection
     return _ConnectionRecord(self)
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/pool/base.py", line 440, in __init__
     self.__connect(first_connect_check=True)
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/pool/base.py", line 661, in __connect
     pool.logger.debug("Error on connect(): %s", e)
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/util/langhelpers.py", line 68, in __exit__
     compat.raise_(
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/util/compat.py", line 182, in raise_
     raise exception
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/pool/base.py", line 656, in __connect
     connection = pool._invoke_creator(self)
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/engine/strategies.py", line 114, in connect
     return dialect.connect(*cargs, **cparams)
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/engine/default.py", line 509, in connect
     return self.dbapi.connect(*cargs, **cparams)
   File "/app/.heroku/python/lib/python3.9/site-packages/psycopg2/__init__.py", line 122, in connect
     conn = _connect(dsn, connection_factory=connection_factory, **kwasync)
 psycopg2.OperationalError: connection to server at "ec2-3-232-218-211.compute-1.amazonaws.com" (3.232.218.211), port 5432 failed: FATAL:  password authentication failed for user "atwngdsibdlqtz"
 connection to server at "ec2-3-232-218-211.compute-1.amazonaws.com" (3.232.218.211), port 5432 failed: FATAL:  no pg_hba.conf entry for host "3.235.42.231", user "atwngdsibdlqtz", database "d7cmth0g0rg6pb", no encryption
 
 
 The above exception was the direct cause of the following exception:
 
 Traceback (most recent call last):
   File "/app/.heroku/python/bin/otree", line 8, in 
     sys.exit(execute_from_command_line())
   File "/app/.heroku/python/lib/python3.9/site-packages/otree/main.py", line 108, in execute_from_command_line
     setup()
   File "/app/.heroku/python/lib/python3.9/site-packages/otree/main.py", line 139, in setup
     init_orm()
   File "/app/.heroku/python/lib/python3.9/site-packages/otree/database.py", line 324, in init_orm
     AnyModel.metadata.create_all(engine)
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/sql/schema.py", line 4553, in create_all
     bind._run_visitor(
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/engine/base.py", line 2094, in _run_visitor
     with self._optional_conn_ctx_manager(connection) as conn:
   File "/app/.heroku/python/lib/python3.9/contextlib.py", line 119, in __enter__
     return next(self.gen)
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/engine/base.py", line 2086, in _optional_conn_ctx_manager
     with self._contextual_connect() as conn:
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/engine/base.py", line 2302, in _contextual_connect
     self._wrap_pool_connect(self.pool.connect, None),
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/engine/base.py", line 2339, in _wrap_pool_connect
     Connection._handle_dbapi_exception_noconnection(
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/engine/base.py", line 1583, in _handle_dbapi_exception_noconnection
     util.raise_(
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/util/compat.py", line 182, in raise_
     raise exception
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/engine/base.py", line 2336, in _wrap_pool_connect
     return fn()
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/pool/base.py", line 364, in connect
     return _ConnectionFairy._checkout(self)
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/pool/base.py", line 778, in _checkout
     fairy = _ConnectionRecord.checkout(pool)
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/pool/base.py", line 495, in checkout
     rec = pool._do_get()
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/pool/impl.py", line 424, in _do_get
     return self.connection
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/util/langhelpers.py", line 893, in __get__
     obj.__dict__[self.__name__] = result = self.fget(obj)
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/pool/impl.py", line 393, in connection
     return _ConnectionRecord(self)
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/pool/base.py", line 440, in __init__
     self.__connect(first_connect_check=True)
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/pool/base.py", line 661, in __connect
     pool.logger.debug("Error on connect(): %s", e)
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/util/langhelpers.py", line 68, in __exit__
     compat.raise_(
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/util/compat.py", line 182, in raise_
     raise exception
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/pool/base.py", line 656, in __connect
     connection = pool._invoke_creator(self)
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/engine/strategies.py", line 114, in connect
     return dialect.connect(*cargs, **cparams)
   File "/app/.heroku/python/lib/python3.9/site-packages/sqlalchemy/engine/default.py", line 509, in connect
     return self.dbapi.connect(*cargs, **cparams)
   File "/app/.heroku/python/lib/python3.9/site-packages/psycopg2/__init__.py", line 122, in connect
     conn = _connect(dsn, connection_factory=connection_factory, **kwasync)
 sqlalchemy.exc.OperationalError: (psycopg2.OperationalError) connection to server at "ec2-3-232-218-211.compute-1.amazonaws.com" (3.232.218.211), port 5432 failed: FATAL:  password authentication failed for user "atwngdsibdlqtz"
 connection to server at "ec2-3-232-218-211.compute-1.amazonaws.com" (3.232.218.211), port 5432 failed: FATAL:  no pg_hba.conf entry for host "3.235.42.231", user "atwngdsibdlqtz", database "d7cmth0g0rg6pb", no encryption
 
 (Background on this error at: http://sqlalche.me/e/13/e3q8)
 Sentry is attempting to send 2 pending events
 Waiting up to 2 seconds
 Press Ctrl-C to quit
 Process exited with status 1
 State changed from up to complete
 
Best,
Sonal

#2 by Felicity (edited )

Shown below is my requirements.txt file. I have not made any changes to this. All installation requirements are already satisfied when I use pip install -r requirements.txt

# oTree-may-overwrite-this-file
# IF YOU MODIFY THIS FILE, remove these comments.
# otherwise, oTree will automatically overwrite it.
otree==5.10.3
psycopg2>=2.8.4
sentry-sdk>=0.7.9

#3 by Chris_oTree

For some reason it seems your DATABASE_URL config var is not correct. It should be set automatically. Did you manually edit it (via the heroku dashboard 'config vars' section), or override it in settings.py?

#4 by Felicity

Hi Chris,

Thanks for the reply. Yes, that was the issue! I clicked on "Reveal Config Vars" on my Heroku dashboard and made sure to match all "Config Vars" fields with corresponding fields of my settings.py file in the oTree project. That solved the problem.

#5 by Chris_oTree

They shouldn’t be duplicated.a property should either be a config var or a settings.py setting, not both

#6 by Chris_oTree

You may need to delete some stuff from your settings.py. See the examples in the official demo apps of what it should look like

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