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Charged multiple times, can't cancel

#1 by levy1234


I accidentally renewed my oTree Hub subscription - I immediately cancelled it, but I was already charged. I then tried to go back into the subscription space and reactive it, but I was charged again. Obviously this forum doesn't seem like a great place to post this, but there is nowhere else to ask.

So, I have been charged $18 twice and I didn't want either of them.

I'd appreciate some help in getting a refund on both.


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