#1 by gmdcastillo
Hi Chris,
Just to report I've had this error appear in my experiment. It affected subjects in the transition between a page using GroupByArrivalTime with a custom method and the next page.
Subjects somehow managed to pass the GroupByArrivalTime as if they were in a group but they were all alone in their group. Of course the experiment crashed.
I have everything on Sentry if you want.
Error occurs in otree/tasks.py
```
def get(url):
try:
request.urlopen(url)
# some users were reporting URLError but not clear what URL it was
except URLError as exc:
raise Exception(f'Error occurred when opening {url}: {repr(exc)}') from None
```
Indeed some users are reporting this error!
—Geoffrey