Hi Everyone,

We created a session for online data collection, but the session disappeared after a few hours. After that, we tried two more times, and still, the sessions disappeared after a few hours. In addition, the data page was empty, even if we are very sure that there are a few responses. Before the online data collection, we tested our program on Heroku for a few days and this issue did not occur at that time.

Can anyone help with this issue? Thank you very much!

Y.

As a follow-up to my post, I am attaching a screenshot of the resources for the Heroku app below.

Thank you in advance for your generous help!